Sharma handicrafts' Shipping Policy

How will you send the scarves?

Domestic & International Shipping Policy

Shipment processing time

All orders are processed within 3 days from the date of payment.

Shipments scheduled for weekends and holidays will be re-scheduled for the next working day. Deliveries may or may not occur on weekends or holidays. Due to the ongoing Covid-19 pandemic we are experiencing a high volume of orders, and you should expect a delay of 3-7 days. We will communicate these changes directly to you on your contact number and email.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and communicated to you on email and displayed at checkout.

 

Shipment method

Estimated delivery time

Shipment Cost

FedEx International Priority

3-5 business days

Depends on Shipping Wt. and Destination

Domestic Professional Courier (Delhivery, Indian Speed Post, etc.)

3-5 business days

Free

Shipment to P.O. boxes or APO/FPO addresses

We cannot deliver to P.O. Boxes or APO/FPO addresses.

Shipment confirmation and order tracking

You will receive a shipment confirmation email within 24 hours from the time of payment and tracking number when the shipment is dispatched.

Customs, duties, and taxes

Sharma Handicrafts (shawlnscarf.com) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Sharma Handicrafts (shawlnscarf.com) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Service Area

We can ship to any place located in a country that is a serviceable pincode under FedEx Priority Services.

Returns Policy

We only refund certain domestic purchases, please make sure that you check the information given on the respective product page.

Fashion Accessories like shawls, scarves, stoles, mufflers, hair covers, bandannas are worn close to the body, possibly wrapped around neck, face and mouth i.e. used as a face covering. Due to ongoing COVID-19 pandemic and the nature of our products, we do not accept used/worn products due to health and safety reasons.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with woven labels and hang tags attached.

 For more information, email support: quality@shawlnscarf.com or our visit https://shawlnscarf.com/refund-policy/

General Inquiries​

4, Ram Gali, Katra Alhuwalia, Punjab 143006 (INDIA)
+91 9569412207
info@shawlnscarf.com
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